POSITION TITLE: Field Training Officer, Paramedic
FSLA Status: Non-Exempt
Reports To: Operations Manager/Administrative Supervisor
To provide a close working relationship with all field personnel by performing clinical performance evaluations, maintaining exemplary field performance, acting as a role model for all field employees, while representing themselves in the best interest of the profession, the patient, and the company.
Under the guidance of the CES, this position is accountable for the evaluation of new employees and employees desiring transfer into the system. This position will also be responsible for interacting with the Quality Improvement and Quality Assurance process to ensure that the highest clinical standards are maintained at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform all the essential duties and responsibilities of the Paramedic.
Responsible for monitoring the new or upgrading employee in the Clinical Evaluation process and Field Operations Orientation program.
Responsible for evaluating new employees and current employees who desire to enter the system through a competency based criteria evaluation process.
Maintain accurate and complete evaluation records of each employee being evaluated for the system.
Perform chart reviews of patient records under the direction of the Operation Manager to ensure that the highest clinical standards are maintained and make recommendations to CES for educational needs observed during the QA/QI review process.
Responsible for the performance of ongoing field evaluations to ensure all protocols are being followed as directed by the Medical Director.
Perform any re-evaluation of field personnel that has demonstrated deficiencies, which have been observed or discovered during the QA/QI process.
Assist in conducting continuing education classes when requested.
Observe for education needs of field personnel and communicate these needs to the CES Manager.
Conduct retrospective peer chart reviews of patient records as required by the Clinical / Risk Manager.
Participate in special projects that are applicable to clinical needs.
Attend department and staff meetings are required.
Develop, encourage, and maintain good communications with the Communications Center, First Responders, Law Enforcement Officers, Patients, and the Patient’s relatives. Refer difficult and conflicting interactive situations to the Operation Manager.
Adhere to all company policies and procedures.
NONESSENTIAL DUTIES AND RESPONSIBILITIES
Perform other duties required.
Occasionally: Hazards, fatigue, patient care
Frequently: Repetitive tasks, high pressure, boredom, intense tasks
Frequently: Lifting 200 lbs., kneeling, stooping, bending, leaning, flexibility, multiple physical activities performed at the same time (carrying multiple equipment while pushing on pram).
Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled