• Dispatch (1 or Associate)

    Requisition ID
    Employment Type
    Regular Part-Time
  • More Information about this Job

    Job Title:     Dispatcher (I or Associate)                                   

    FLSA Status: Non-Exempt




    SUMMARY: The Dispatcher functions primarily as a call taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre-arrival instructions as indicated.



    • Understands and adequately implements the concepts of Emergency Medical Dispatch as published in the” Principles of Emergency Medical Dispatch” (and as customized by AMR) as a minimum standard of care
    • Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols
    • Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift
    • Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned
    • Responsible for generating applicable reports and checking for accuracy
    • Other duties as defined by the formal job description.



    • High school diploma or GED
    • At least six months of prior work experience with phone and customer service duties
    • Must type at 35 wpm
    • Knowledge of city/county geography
    • Color vision: ability to distinguish and identify different colors
    • Effective oral, written and interpersonal communication skills


    EEO Statement

    EOE including Veterans and Disabled


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