AMR

  • Dispatch (1 or Associate)

    Requisition ID
    2018-3171
    Location
    US-MO-Independence
    Employment Type
    Full-Time/Part-Time
  • More Information about this Job

    Job Title:        Dispatcher (I or Associate)                Operation:  Independence, MO                   


    FLSA Status: Non-Exempt


     


    SUMMARY: The Dispatcher functions primarily as a call taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher will offer pre-arrival instructions as indicated.


     


    ESSENTIAL DUTIES AND RESPONSIBILITIES: 



    • Understands and adequately implements the concepts of Emergency Medical Dispatch as published in the” Principles of Emergency Medical Dispatch” (and as customized by AMR) as a minimum standard of care

    • Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols

    • Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift

    • Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned

    • Responsible for generating applicable reports and checking for accuracy

    • Other duties as defined by the formal job description.  


     


    MINIMUM QUALIFICATIONS:


     


    High school diploma or GED


    At least six months of prior work experience with phone and customer service duties


    Must type at 35 wpm


    Knowledge of city/county geography


    Color vision: ability to distinguish and identify different colors


    Effective oral, written and interpersonal communication skills


    Must be willing and able to work 12-hour shifts, nights, weekends and holidays


     


     


     

    EEO Statement

    EOE including Veterans and Disabled

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