• Supervisor Operations NE

    Requisition ID
    US-CO-Canon City
    Employment Type
    Regular Full-Time
  • More Information about this Job

    POSITION TITLE:   Supervisor Operations      Location:  Canon City, CO                                

    FLSA STATUS: Non-Exempt


    The Operations Supervisor is responsible for day-to-day operations including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating short-term scheduling needs, equipment and supply maintenance, as well as other operational support functions as assigned by the Manager of Operations.



    • Direct, monitor, communicate with and evaluate all field employees in his/her assigned area
    • Liaison with patients, public safety agencies, training institutions, hospital personnel and other system users
    • Promptly investigates and resolves accidents and major incidents involving assigned units or personnel, including filing of internal and external reports and counseling staff
    • Responsible for complying with all local, state and federal employment laws and company policies (i.e., Americans with Disabilities Act, Affirmative Action, etc.)
    • Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel and works to facilitate individual and team development that drives positive results
    • Ensure 100% of operational response exceptions are brought to closure with appropriate action
    • Schedule crews to staff units, including re-scheduling for employees on sick leave and ensures crews are on the street at the beginning of their shifts 
    • Perform direct ALS patient care activities and function as a crew paramedic
    • Interact daily with fire, police, hospital, physician group, nursing homes and other service providers regarding the integration and delivery of services as well as manage the AMR image with facilities
    • Prepare reports and manages projects as assigned by Operations Manager or Director of Operations
    • Ensure PCR’s and other field related paperwork is 100% reconciled daily in conjunction with PCR processing
    • Perform other related duties as required 


      • High school diploma or equivalent (GED).
      • Three years EMS experience; Paramedic field experience preferred
      • Driving record in compliance with AMR policy regarding insurability
      • Effective oral, written and interpersonal communication skills.
      • Knowledge of computer software including MS Office Suites
      • Must reside within 30 minutes of base (Canon City Operations)
      • Colorado State Paramedic Certification
      • Must not have any clinical or operational issues within the past twelve (12) months.
      • Possess a valid Colorado Driver’s License
      • Current BLS, ACLS, PALS and CPR



    EEO Statement

    EOE including Veterans and Disabled


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