AMR

Transport Coodinator in Austin, TX

Requisition ID
2019-5693
Location
US-TX-Austin
Employment Type
Regular Full-Time

More Information about this Job

Job Title:            Coordinator Transport   

Reports To:        Operations Manager / Operations Supervisor

Location:            Austin Operation              

FLSA Status:       Non- Exempt

 

Position Summary:

 

Under the direction of the Operations Manager, the Transportation Coordinator (TC) will receive process and coordinate medical and non-medical transports as required for local healthcare systems and skilled nursing facilities. The TC will work closely with non-AMR personnel and interact directly with clinical and social work staff at various facilities.

 

Essential Job Functions

 

  • Utilizes information received from healthcare provider, patient, or family to coordinate medical and non-medical transportation.
  • Recommends the appropriate unit(s) to respond, based upon the type of call, priority, and availability of unit(s).
  • Asks pertinent questions to determine type of transport needed, billing information, and destination of transport.
  • Communicates in writing and verbally with AMR Dispatch centers and Customer communications centers to ensure on time performance and quality customer service.
  • Suggests routes for medical and non-medical units to follow.
  • Interacts with AMR dispatch centers to ensure proper unit utilization.
  • Reports unusual incidents to duty supervisors as appropriate.
  • Prepares timely and accurate paperwork as required.
  • Serves as Liaison between facility and AMR
  • Assist PBS with any billing questions for facility
  • Other duties as assigned. 

 

Qualifications Required to Perform Essential Job Functions 

Knowledge: 

  • Emergency clinical practices, procedures and protocols
  • Familiarized with medical and other related emergency equipment
  • Familiarity with Critical Care medicine preferred
  • Familiar with basic insurance requirements for ambulance transportation authorization
  • Local geography
  • General knowledge of computer
  • Certification(s) and/or Licenses(s):
  • City license where required

 

Education and/or Experience: 

  • High school diploma or equivalent
  • A minimum of one year of EMS experience

 

Certification(s) and/or Licenses(s): 

  • City license where required

 

Education and/or Experience: 

  • High school diploma or equivalent
  • A minimum of one year of EMS experience

 

EEO Statement

Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled

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