Crisis Driver Level 1
This position provides transportation services to behavioral health care patients from their homes, hospitals and other various locations. Drivers are responsible for maintaining accurate and complete paperwork. In addition, drivers are responsible for the care of ComTrans property (includes radio, map books, car seats, vehicles, etc.). ComTrans is a safety sensitive company.
EMPLOYEE STATUS: Regular: Full-time/Part-Time; $11-12 hourly/non-exempt position.
Education: High School Graduate or equivalent-preferred but not required, EMT or CNA a plus
Age: All ComTrans employees must be at least 18 years old, all driving positions are
required to be at least 21 years old as required by insurance. Exceptions may be made for
non-driving positions on a case-by-case basis and dependent upon the position and its
Experience: Background in EMS or Behavioral Health a plus
Valid Arizona driver’s license.
Approved by our insurance company as a driver.
Certification in at least one of the following preferred: Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), Caregiver Certification.
Company Provided Training/Certifications
Have or be able to obtain a level one fingerprint clearance card
Crisis Prevention and Intervention.
Complete ComTrans Driver Certification Training Program.
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Subject to extreme temperatures above 100 degrees for periods of more than one hour at times
Outside in all types of weather, going to and from vehicle. Ability to work and deal with difficult clients while maintaining composure.
Ability to stand, climb stairs/steps, escort clients to and from destination, kneel, crouch, reach and extend arms.
Able to grasp objects such as steering wheel, car seats, etc
Sit in a driving or sitting position from 1 to up to 12 hours.
Able to get in and out of vehicles multiple times per day
Assisting students/clients in and out of the vehicles multiple times each day.
Able to bend, kneel and secure wheelchairs and clients multiple times per day.
Ability to lift or move at least 40 pounds
Ability to carry, lift and install child seats into vehicles and secure children into child seats.
The responsibilities of this position consist of, however not limited to, the following:
Be knowledgeable of the entire Crisis Drivers’ operation, including the use of vehicles, mapping and car seats.
Be knowledgeable of Crisis Driver Guide.
Ensure all vehicles have required supplies:
Protective gloves and HEPA masks
Maintain a safety work attitude; utilizing defensive driver techniques by following ComTrans’ defensive driver safety guidelines. This includes:
Providing patient/client care and securely handling patients by using the proper safety procedures.
Properly securing wheelchairs when applicable.
Utilize Crisis Prevention Intervention Training when necessary.
Be knowledgeable and follow the rules of child restraints.
Provide high customer service within ComTrans and with all clients. Maintain a professional and respectful attitude to our clients, their families, case
managers and vendors.
Assist PD on domestic violence calls.
Assist clients to and from detox facility.
Be knowledgeable on the proper usage of protective equipment and supplies.
Complete Vehicle Check-offs prior to the start of shift.
Ensure assigned vehicle is clean on the inside and out. Pick-up trash prior to returning vehicle.
Maintain a smoke-free environment in company vehicles and at ComTrans office. (includes clients and ComTrans employees).
On-going communications with Network Dispatch as needed.
Be knowledgeable of Maricopa County.
Attendants are responsible for the care of the patient during the trip. Filling out appropriate paperwork including proper documentation for billing, signature and any other supplemental forms. Follow procedures on proper decontamination of the unit and equipment.
Follow ComTrans Driver’s Dress Code.
Ensure all paperwork is complete, accurate and turned in at the end of the working day.
Understand and follow ComTrans policies and procedures, as stated in Employee Handbook and/or in communications with management.
ComTrans, Inc. is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.