AMR

  • Scheduler in San Jose, CA

    Requisition ID
    2019-7179
    Location
    US-CA-San Jose
    Employment Type
    Full-Time/Part-Time
  • More Information about this Job

     

    Location: Santa Clara

    Job Title:  Scheduler                                                          

    Department:   Human Resources

    Reports To: Operations Manager                                                

    FLSA Status: Non-Exempt

     

     

    SUMMARY

     

    The Scheduler is responsible for the scheduling of regular and overtime shifts for full and part­time field employees in accordance with AMR Policy and applicable Collective Bargaining Agreement(s).  The position also monitors and edits timekeeping records for all non­exempt employees, processes hours worked, and, where necessary, provides Payroll with required reports and hours worked in a timely and accurate manner.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

     

    • Management and oversight over all daily and biweekly schedules for the Operations division
    • Create shifts and assignments where needed, maintain schedule on Kronos and TeleStaff and modify daily schedule as needed, which includes notifying and communicating with employees re shift assignments Review and verify employee hours for accuracy.  Assist in recording and maintaining employee attendance records/files and payroll functions
    • Prepare and compile various periodic reports and documents for review and analysis. These may include weekly payroll stats, personnel stats, absence reports, over time tracking and other related reports Maintain vacation schedules, shift exchanges, shift giveaway requirements, etc.
    • Maintains the daily Paramedic and EMT availability lists Schedules PTO and various leaves of absences
    • Receives and documents all day change/vacation request forms
    • Contacts Operations Supervisors and appropriate members of management with status of daily staffing needs and complications
    • Prepare a daily Kronos variance report, submitting report to Supervisor for research and verification Schedule standbys and special event staffing
    • Assist Operations staff in research of employee pay information Assist employees in resolution of Timekeeping issues
    • Maintains positive, professional, productive relationships with all levels of staff ensuring the company’s interests are properly represented at all times
    • Adhere to all company policies and procedures

     

    NONESSENTIAL JOB DUTIES:

     

    • Perform other duties as assigned MINIMUM QUALIFICATIONS:
    • High School Diploma or equivalent
    • Proficiency with Microsoft Word and Excel software programs Ability to work under time constraints with accuracy Scheduling or related experience
    • Ability to perform mathematical and statistical calculations
    • Working knowledge and experience in staffing/scheduling within a high performance EMS system preferred Effective oral, written and interpersonal communication skills

     

    PREFERRED QUALIFICATIONS:

     

    • Experience with Kronos/Telestaff Timekeeping database
    • Two (2) years previous experience in a fast­paced customer service environment

     

     

    EEO Statement

    Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled

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