• Onsite Transport Coordinator in Birmingham, AL

    Requisition ID
    Employment Type
    Regular Full-Time
  • More Information about this Job

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    Job Title:                Coordinator Transport                  

    FLSA Status:          Non- Exempt




    Position Summary:

    Under the direction of the Operations Manager, the Transportation Coordinator (TC) will receive process and coordinate medical and non-medical transports as required for local healthcare systems and skilled nursing facilities. The TC will work closely with non-Lifeguard personnel and interact directly with clinical and social work staff at various facilities.


    Essential Job Functions


    • Utilizes information received from healthcare provider, patient, or family to coordinate medical and non-medical transportation.
    • Recommends the appropriate unit(s) to respond, based upon the type of call, priority, and availability of unit(s).
    • Asks pertinent questions to determine type of transport needed, billing information, and destination of transport.
    • Communicates in writing and verbally with Lifeguard Dispatch centers and Customer communications centers to ensure on time performance and quality customer service.
    • Suggests routes for medical and non-medical units to follow.
    • Interacts with Lifeguard dispatch centers to ensure proper unit utilization.
    • Reports unusual incidents to duty supervisors as appropriate.
    • Prepares timely and accurate paperwork as required.
    • Serves as Liaison between facility and Lifeguard
    • Assist PBS with any billing questions for facility
    • Other duties as assigned. 

    Qualifications Required to Perform Essential Job Functions



    • Emergency clinical practices, procedures and protocols
    • Familiarized with medical and other related emergency equipment
    • Familiar with basic insurance requirements for ambulance transportation authorization
    • Local geography
    • General knowledge of computer
    • Certification(s) and/or Licenses(s):
    • City license where requiredEducation and/or Experience:
    • High school diploma or equivalent
    • A minimum of one year of EMS experience

    Certification(s) and/or Licenses(s):

    • City license where required

    Education and/or Experience:

    • High school diploma or equivalent
    • A minimum of one year of EMS experience

    EEO Statement

    Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled


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