Access2Care Customer Service Representatives are a vital part of the Access2Care team and are responsible for answering incoming calls from our clients, their members, member representatives, and medical facilities to set up transportation for medical appointments or to inquire about transportation and responding to these calls appropriately, while maintaining a professional, courteous demeanor. The Customer Service Representative will also ensure eligibility, determining transportation requirements and mode of transportation as outlined by our clients. The Customer Service Representative utilizes Access2Care’s advance scheduling software to optimize the number of rides and minimize indirect routing.
Access2Care offers a competitive benefits package, which includes:
Essential Duties and Responsibilities:
Preferred Qualifications and Experience:
Preferred Knowledge and Skills:
Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled