AMR

  • Supervisor Operations in Canon City, CO

    Requisition ID
    2019-7914
    Location
    US-CO-Canon City
    Employment Type
    Regular Full-Time
  • More Information about this Job

    SUMMARY

    Under the direction of the Operations Manager, the Operations Supervisor is responsible for day-to-day operations including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating scheduling needs, equipment and supply maintenance as well as, other operational support functions as assigned by the Operations Manager.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES: 

    • Direct, monitor, communicate with and evaluate all field employees in his/her assigned area
    • Liaison with patients, public safety agencies, training institutions, hospital personnel and other system users
    • Promptly investigates incidents involving assigned units or personnel, including filing of internal and external reports and counseling staff
    • Responsible for complying with all local, state and federal employment laws and company policies (i.e., Americans with Disabilities Act, Affirmative Action, etc.)
    • Champion Affirmative Action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc. Responsible for compliance with and enforcement of company/department policies and procedures
    • Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel and works to facilitate individual and team development that drives positive results
    • Ensure 100% of operational response exceptions are brought to closure with appropriate act
    • Ensure PCR’s and other related paperwork is 100% reconciled daily in conjunction with the PCR processing 
    • Perform other related dusties as required
    • Responsible for Safety/Risk reporting including STARS entries
    • Must reside within 30 minutes of Operation

    MINIMUM QUALIFICATIONS:

    High school diploma or equivalent (GED).

    Must be at least 21years of age.

    Driving record in compliance with AMR policy regarding insurability

    Effective oral, written and interpersonal communication skills.

    Knowledge of computer software including MS Office Suites.

    Minimum six (6) months in current position

    Prior experience in management/leadership preferred

    Three (3) months free of any corrective action

     

    PREFERRED:

    Emergency vehicle operation knowledge and radio communication skills

    Previous supervisory and/or training experience

    Working knowledge of Oracle and TeleStaff 

     

    STRESS FACTORS:

    Occasionally:     Repetitive tasks, high pressure, hazards, fatigue, patient care

    Frequently:        Intense tasks, boredom, extended hours

     

    PHYSICAL REQUIREMENTS:

    Occasionally:  Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending and leaning

    Frequently:      Hearing/listening, clear speech, touching and keyboarding

    Constantly:      Sitting, seeing

     

    MENTAL REQUIREMENTS:

    Occasionally:  Analyzing, simple math skills, judgment and decision making

    Frequently:     Simple writing

    Constantly:     Simple reading, clerical

     

    WORKING ENVIRONMENT:      

    Occasionally:   Works with others, extended day(s)

    Frequently:       Works alone, face-to-face contact with others

    Constantly:       Works around others, verbal contact with others 

     

    EQUIPMENT USED:

    Occasionally: Digital paging terminal, fax, calculator, copy machine, stapler, 3-hole punch, stamping, sharpener, switchboard and printers.

    Constantly:   Computer/typewriter, keyboard, telephone

     

    EEO Statement

    Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed