Under the direction of the Operations Manager, the Operations Supervisor is responsible for day-to-day operations including facilitation of internal communication between field staff and management, outside agency interface, system status monitoring, facilitating scheduling needs, equipment and supply maintenance as well as, other operational support functions as assigned by the Operations Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
High school diploma or equivalent (GED).
Must be at least 21years of age.
Driving record in compliance with AMR policy regarding insurability
Effective oral, written and interpersonal communication skills.
Knowledge of computer software including MS Office Suites.
Minimum six (6) months in current position
Prior experience in management/leadership preferred
Three (3) months free of any corrective action
Emergency vehicle operation knowledge and radio communication skills
Previous supervisory and/or training experience
Working knowledge of Oracle and TeleStaff
Occasionally: Repetitive tasks, high pressure, hazards, fatigue, patient care
Frequently: Intense tasks, boredom, extended hours
Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending and leaning
Frequently: Hearing/listening, clear speech, touching and keyboarding
Constantly: Sitting, seeing
Occasionally: Analyzing, simple math skills, judgment and decision making
Frequently: Simple writing
Constantly: Simple reading, clerical
Occasionally: Works with others, extended day(s)
Frequently: Works alone, face-to-face contact with others
Constantly: Works around others, verbal contact with others
Occasionally: Digital paging terminal, fax, calculator, copy machine, stapler, 3-hole punch, stamping, sharpener, switchboard and printers.
Constantly: Computer/typewriter, keyboard, telephone
Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled