Location:East Region Communication Center St Louis, MO
FLSA Status: Non-exempt
Shift Type: Full-time
We are currently recruiting for evening shift positions and night shift positions. Both of which require a weekend and holiday rotation. As shift needs change, the department may post new shift opportunities for employees. These shifts will be awarded based on seniority and qualifications.
POSITION SUMMARY: The Dispatcher functions primarily as an intake operator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. Volume is made up of non-emergency transports that originate from nursing homes, hospitals, and private residential requests, as well as urgent transports through our 911 contracts and customers.
Essential Duties and Responsibilities:
About the East Region Communication Center :In addition to dispatching for our local operations, the East Region Communication Center is a regional communications hub managing multiple ambulance operations across the East Region of AMR including both emergency 911 and non-emergency services in at least seven states.The center is a fast-paced department with the primary responsibility of scheduling and dispatching of all requested transports. We act as a secondary public safety answering point to various 911 agencies. Employees are frequently required to triage medical calls and provide Pre-Arrival instructions to callers when applicable. All required training is provided to the selected candidate after hire.
NOTE: Once you have submitted an online application, please watch your email for further communication. You will be sent a link from OnlineTesting@testgenius.com for an online assessment. This assessment must be completed to move forward in the application process.
Global Medical Response and its family of companies including American Medical Response is an Equal Opportunity Employer including Veterans and Disabled